Notes from the floor and the stack.
News, field notes, and the open questions we get asked most. Send us a drawing problem, a data set, or a question and we will write the answer here.
The Tolerance You Asked For Isn't the Tolerance You Need
We held half a thou on twelve parts over nine days. Three months later I found out the bore had twenty thou of clearance.
What an AI-First Machine Shop Actually Looks Like
I flew home from a robot show and walked past the actual answer at 6:40 that same evening, in my own office.
Your Drawings Never Leave Our Servers
A customer's form asked which AI providers see their drawings. I typed None. Then I counted how many customers had ever thought to ask.
A Price Is Not a Plan
Lost a forty-piece job by nine thousand eight hundred last March. Five months later I found out where that money went.
Why Your RFQ Sits for Three Days Before Anyone Prices It
Your quote didn't take three days of engineering. It took twenty minutes, plus three overnight gaps. The gaps are the fixable part.
Every Job Should Teach the Shop Something
Our senior machinist knew how that part wanted to be cut. Then he was out for four days, and we paid to learn it a second time.
Send the STEP File and the Drawing. We Need Both.
The model tells us the shape of your part. The drawing tells us what it has to do. Send one and I'm guessing.
Five Ways a Good Design Turns Into an Expensive Part
A designer in Rochester put an R0.160" in eleven corners and took nineteen percent off his part. He didn't lose a thing.
How I Pick a Finishing Vendor, and What I Ignore
A certificate tells me a system existed on audit day. Four delivered lots tell me what happens on an ordinary Tuesday.
The ERP Screen Is Becoming Plumbing
Our ERP's screens are turning into a fallback path and the API is turning into the product. Here's what I'd ask a vendor now.